Welcome to the onmeil.eu help center
Here you'll find answers to the most common questions about onmeil.eu — the private Norwegian office suite for email, calendar, contacts, files and video meetings. Ad-free, tracking-free and built in Norway.
Brand new to onmeil.eu?
Start with Create account (we're rolling out from beta), First login and Mobile app and PWA.
The services
Email
Write and read messages in one place, and organize with labels and simple filters.
- Sending and receiving email
- App passwords for external clients — plus quick setup with QR for iPhone and Android and
.mobileconfigfor Mac - IMAP and SMTP · Attachments (max 20 MB)
- Filters and rules · Spam
Calendar
Events with quick-pick durations, location with address autofill, and one-tap video meetings.
- Events — physical or virtual, with guests and RSVP responses
- Sharing and invitees — subscription link or email invitation
- CalDAV — sync with Apple Calendar, Thunderbird, DAVx5
Contacts
An address book that syncs across all your devices.
- Import contacts from Gmail, Microsoft 365, iCloud or a vCard file
- CardDAV — for Apple Contacts, Thunderbird and DAVx5
Files
Store, organize and share files — from the same place as your email.
- Upload and share — email invitation with read or edit access
- WebDAV — connect Files as a network drive
Video meetings
Meetings right in your browser — no installation, and no account needed for guests.
- Personal meeting room — a fixed link that's always ready
- Invite guests — link, calendar event or scheduled meeting
Moving from another service
You'll find Migration under Settings → Import in onmeil.eu.
- Gmail — IMAP for email + manual
.vcf/.icsexport for contacts and calendar (Google has restrictions) - Outlook / Microsoft 365 — full automatic transfer with Microsoft login
- Other IMAP server — for Yahoo, ProtonMail, Fastmail and others
Security and privacy
- Two-factor authentication — passkeys or an authenticator app
- Recovery — phone number and codes for emergency login
- Privacy and terms — onmeil.eu is provided by WAYSCloud AS
Account
- Profile · Change password
- Vacation responder — automatic reply while you're away
- Delete account — permanent, with the option to export first
Troubleshooting
- Login problems
- Email isn't arriving
- Common error messages — bounces, app passwords, spam flags, duplicates
Can't find the answer here?
Send us a message via onmeil.eu/kontakt — we reply in Norwegian within a reasonable time. Ongoing incidents are posted at status.onmeil.eu.